STARTED2026
IT Support Technician
Bailey Systems LLC · 2026 — Present
Managed-services support across client endpoints, Microsoft 365, identity, hardware, networking, remote support, onsite troubleshooting, and infrastructure projects.
EXPERIENCE
Career path:
Career path:
not exactly linear.
Still makes sense.
Multimedia taught me how to communicate. Legal technology taught me how much people depend on systems working. IT gave me a place to combine both.
EXPERIENCE // PROFESSIONAL HISTORY
The short version is here. LinkedIn has the expanded version, dates, and ongoing updates.
CURRENT
STARTED2024
Legal Multimedia → Legal Technology & IT
Neal R. Gross & Co. · 2024 — 2026
Worked across legal videography, digital audio court reporting, conferencing technology, user support, Microsoft 365, Windows administration, and internal IT projects.
STARTED2023
Guest Relations Associate
Museum of the Bible · 2023 — 2024
Public-facing guest support in a large museum environment, strengthening communication, customer service, accessibility, and live problem-solving.
YEAR2023
Student Video Production Assistant
UConn School of Nursing · 2023
Supported video production and multimedia work during the final semester of my undergraduate studies.
STARTED2021
Multimedia Intern
UConn CAHNR · 2021 — 2023
Produced photography and multimedia content documenting programs, people, research, agriculture, and outreach across UConn and Connecticut.
YEAR2021
Student Trainee
UConn Student Affairs Information Technology · 2021
Early professional IT experience supporting technology within the university environment.
YEAR2019
Technology Camp Teacher
Fleming Tech Camps · 2019
Taught and supported technology-focused summer camp activities, combining technical instruction with hands-on learning.